286 Reviews Found
Confirmed Service Customer
Had a recall and oil change on my 2023 GMC Canyon and everything went smooth.
Ron H.
MEDINA
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Confirmed Service Customer
In and out relatively quick. I like the updates through text messages even though I had a problem approving additional work. I just talked to my service rep TJ and he handled it.
Bill J.
BRUNSWICK
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Confirmed Service Customer
Clint kept me up to date on the service taking place with my car.
Sara W.
MEDINA
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Confirmed Sales Customer
Very friendly service, helpful sales people. Clean.
Andrew G.
ORRVILLE
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Confirmed Service Customer
Always Excellent! The Service Department Staff treat you like you are a friend, always honest, and always helping you in the best possible way. I will continue to take my truck to nobody else for service and possibly purchase my next vehicle at Serpentini of Medina.
Leonard M.
MEDINA
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Confirmed Sales Customer
Mike Vincent made the entire buying process a breeze!
Joseph S.
CLEVELAND
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Confirmed Service Customer
The people there are very nice and friendly
Jefferson R.
BRUSNWICK
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Confirmed Service Customer
First my colorado have 15,000 and the service manager try to sell me fuel induction cleaning on my new truck, algo he told me was mandatory by gm and I roldan him prove it to me and he could, not very happy about that, that's,no words
Enrique R.
CLEVELAND
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Confirmed Service Customer
My car needs brakes n rotors,and new plugs,I live on 300.00 a month and I cant afford to have the repairs done which I think they should have been before I bought the car back in May,I can make payments of 50.00 a month for the repairs. Thank you have a very Merry Christmas.
Donna L.
LODI
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Confirmed Service Customer
JC was very courteous and helpful. I had an unexpected issue with my 2018 Equinox, he took my concerns seriously, got my car in right away for service. The dealership provided a shuttle so I could get to work without any further disruption in my day or to my coworkers and also provided a shuttle when the repair was complete. I really appreciate the shuttle service.
Janet N.
MEDINA
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Confirmed Service Customer
Took my 2500 Silverado HD in for its 30K mile checkup. Everything went good!
Richard B.
BRUNSWICK
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Confirmed Service Customer
Check in was easy and smooth. The kid that took care of me was very nice and polite. I wasn't able to get a car wash because there was a 25 min. wait but other than that it was nice, quick and easy.
Melissa S.
ELYRIA
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Confirmed Sales Customer
Cliff was our salesperson. Did a great job with our many requests
Elizabeth S.
MEDINA
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Confirmed Service Customer
The work was done in a timely manner, and the dealership notified me when it was completed.
Gregory V.
CANAL FULTON
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Confirmed Sales Customer
Jake Smiley did a great job getting me the car and deal I wanted. Love the car so far.(3rd day of ownership) Only complaint was the 3 hour wait for financial purposes.
James S.
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