224 Reviews Found

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Confirmed Service Customer
Clint has been the best advisor I've had yet. He truly cared. He took the time to find the noise. Which could have been disastrous for our family. And he actually let us know when it was done before end of the day. I truly appreciate him.
David J.
MEDINA

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Confirmed Service Customer
Service advisor was very helpful and polite. I would recommend serpentini to whoever wants to buy a new or used car. Car was done in the amount of time that was said. Price was correct also.
Joseph S.
MEDINA

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Confirmed Sales Customer
Love working with Mike Vincent, 3nd car we've bought with him. Fantastic customer service.
Keith S.
MEDINA

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Confirmed Sales Customer
Zach went out of his way and went the extra mile to help me out.
Kevin L.
BRUNSWICK

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Confirmed Sales Customer
Aaron was great to worth with. It was my first time leasing a vehicle and he made the entire process stress free and effortless.
Nicholas G.
AMHERST

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Confirmed Sales Customer
Drew was a perfect salesman, went out of his way looking for my vehicle had things prepared and ready so we weren’t waiting around. It was a pleasure doing business with him.
Loretta J.
MEDINA

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Confirmed Service Customer
The write up guy was easy to work with and did a good job explaining the process. I was able to schedule the repair the next day after the initial visit. The service was completed on time as promised. However, I will continue to avoid using dealer service whenever possible because of the cost. $215.00/ hr labor is beyond ridiculous. Then paying retail+ for parts and a $50.00 miscellaneous shop fee adds insult to injury. The final gouge was a 3% up charge for using a credit card (I suffered the inconvenience of having to write a check). Whenever I talk cars with my friends the conversation always swings around to avoiding dealer service because of cost. We all agree warranty work only at a dealer.
Martin R.
MEDINA

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Confirmed Service Customer
Took car immediately and finished service early. Kyle also got me a quote on new tires while I waited
Tom M.
MEDINA

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Confirmed Service Customer
I love this dealership and the friendly employees
Jenna G.
WICKLIFFE

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Confirmed Service Customer
Mark Lipovits worked on my car did an excellent job. Rhonda - was very helpful.. A+ on the waiting area, clean, comfortable, snack & beverage very nice.
Karen L.
STRONGSVILLE

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Confirmed Service Customer
Courteous, friendly service. Pleasant environment. Short wait time.
Charlotte S.
ASHLAND

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Confirmed Sales Customer
My sales representative was very pleasant and easy to work with. He was very helpful and answered all my questions.
Amanda M.
HINKLEY
