274 Reviews Found
Confirmed Service Customer
A very expensive oil change and filter replacement. Total bill was 187.00$. To find out Chevy sends out rebate coupons after service was completed. Service was 1/9/2025, rebate certificates sent to email 1/12. And then never washed car. Only interested in getting me to purchase or trade a vehicle. Terrible service
Deborah W.
MEDINA
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Confirmed Service Customer
Service great cost of oil change and tire rotation cost shocking at cost.. and miss the 3 months free of xm radio with oil change
John M.
MEDINA
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Confirmed Service Customer
JC the service tech was outstanding. Very informative and responded to all my questions and concerns. That man deserves a raise!
Donald K.
MEDINA
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Confirmed Sales Customer
Cliff was great to work with and took care of us.
Kyle E.
ANDOVER
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Confirmed Sales Customer
Mike Vincent is a true professional during this process. This is the fifth car my family has purchased from Mike and would direct anyone to him for a great experience.
Clinton J.
MEDINA
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Confirmed Sales Customer
Great service through our sales person Mike. Very knowledgeable and friendly. We love our new family vehicle!
Taylor H.
MEDINA
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Confirmed Sales Customer
Very patient for my needs and wants. I had a pleasant experience.
Jennifer B.
MEDINA
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Confirmed Service Customer
Had a recall and oil change on my 2023 GMC Canyon and everything went smooth.
Ron H.
MEDINA
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Confirmed Service Customer
In and out relatively quick. I like the updates through text messages even though I had a problem approving additional work. I just talked to my service rep TJ and he handled it.
Bill J.
BRUNSWICK
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Confirmed Service Customer
Clint kept me up to date on the service taking place with my car.
Sara W.
MEDINA
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Confirmed Sales Customer
Very friendly service, helpful sales people. Clean.
Andrew G.
ORRVILLE
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Confirmed Service Customer
Always Excellent! The Service Department Staff treat you like you are a friend, always honest, and always helping you in the best possible way. I will continue to take my truck to nobody else for service and possibly purchase my next vehicle at Serpentini of Medina.
Leonard M.
MEDINA
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Confirmed Sales Customer
Mike Vincent made the entire buying process a breeze!
Joseph S.
CLEVELAND
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Confirmed Service Customer
The people there are very nice and friendly
Jefferson R.
BRUSNWICK