Confirmed Service Customer
I came for an oil change and to replace front right parking light bulbs. I knew last time my brakes had been mention but I didn't think I'd have time so was going to schedule for that. When mentioning brakes I was told nothing had been said so I did ask them to check as I could tell they needed done. When checking out I was told nothing was wrong with my brakes, which I know is false because they've started grinding now. I also found paperwork from last time which does mention the brakes needed done with next service, so I'm not even sure that anyone checked them at all. I also did not get anything from the complimentary inspection which I always get. Oh, and paying well over $300 to have bulbs replaced is ridiculous claiming they had to remove the headlamp to access them. Seems to me as though they just wanted more money because the job didn't take as much time even though I was still there for over 2 hours.
Lindsay P.
CRESTON,
OH
Business Response
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